Officer and Senior Management Profiles
Steven W. McCullough
President and Chief Executive Officer
Steven W. McCullough joined Iowa Student Loan in 1989 as the director of fiscal operations, and he became chief executive officer in 1993. In his current role, McCullough is responsible for carrying out strategic plans and policies as established by the board of directors. He has ultimate management authority for Iowa Student Loan and appoints the management team of the organization. He became a certified public accountant in 1986 and is a member of The American Institute of Certified Public Accountants. McCullough has also served on the board of directors of the Education Finance Council; the National Advisory Committee on Institutional Quality and Integrity; the Iowa College Student Aid Commission's Advisory Council for Student Aid Programs; and the Iowa Dollars for Scholars board. He holds a master's degree in business administration from the University of Iowa.
Executive Vice President and Corporate Treasurer
Erin Lacey, with direction and oversight from the CEO and board of directors, oversees the corporation's operations and compliance functions and leads the finance and accounting teams. She oversees accounting activities, including budgeting, financial statement preparation, accounts receivable, accounts payable, payroll, U.S. Department of Education 799 processing, payment processing and disbursement of all student loan funds. She also coordinates multiple audits that the corporation adheres to, including the financial and SAS 70 audits. While an accounting major at Iowa State University, Lacey began her career with Iowa Student Loan in 1992 as an accounting intern and was later promoted to several positions within the department. Lacey, who holds a bachelor's degree in financial management from Upper Iowa University, became CFO in 2009 and was named executive vice president in 2013.
Vice President of Project Management and Chief Information Officer
As a member of the executive team, Cindy Bartz oversees all program and project management activities for Iowa Student Loan's products and services, including corporate programs and initiatives, software development projects, system requirements and contingency planning. She also administers the system development lifecycle process and business impact analysis for contingency planning. As Chief Information Officer, Bartz is responsible for information security, network, Internet services, databases, programming, commercial software, and communication services. Bartz joined Iowa Student Loan in 1990 as a loan operations assistant and became vice president of project management in early 2010. She holds an associate degree from the American Institute of Business and a bachelor's degree from Upper Iowa University.
Senior Vice President of Business Development and Client Relations
Joe Bird, with direction and oversight from the CEO and board of directors, provides leadership in working with colleges and universities, banks and credit unions, professional associations and others utilizing Iowa Student Loan products and services. Bird joined Iowa Student Loan as director of business development in 2010 with nearly 25 years of experience in sales and marketing in the higher education industry, and he was promoted to his current position in 2011. His work experience includes management-level positions at a guaranty agency, secondary market, loan servicer and college access organization. Bird earned a bachelor's degree in education at Morningside College and a master's degree in higher education administration at Iowa State University.
Mary Kay DeBolt
Senior Vice President of Operations and Corporate Secretary
Mary Kay DeBolt is senior vice president of operations and corporate secretary for Iowa Student Loan. With direction and oversight from the executive vice president and board of directors, she provides leadership to the largest portion of Iowa Student Loan employees — those engaged in loan origination, student loan servicing, counseling, collections and other direct communications and services for individual customers. DeBolt joined the corporation in 1982 and is the longest tenured employee on the management team. She is a graduate of Grand View University and Des Moines Area Community College, and a member of the Student Loan Servicing Alliance.
Senior Vice President of Public Affairs and Community Relations
Greg Nichols, with direction and oversight from the CEO and the board community relations committee, provides leadership to efforts involving corporate partnerships with community groups and professional associations, public relations and governmental relations, educational research and community service activities. Additionally, his role encompasses the supervision of corporate communications and publications. Prior to joining Iowa Student Loan in 2006, Nichols served as special assistant to the president at Iowa State University. His previous professional experience includes serving as executive director of the Board of Regents, State of Iowa; as policy director for Iowa Gov. Tom Vilsack; and as senior assistant to the Iowa Senate Democratic leader. In addition to his duties at Iowa Student Loan, Nichols holds a collaborating adjunct faculty appointment in the School of Education at Iowa State University. He has held past chairman appointments on the Iowa Dollars for Scholars board and the Des Moines Pastoral Counseling Center board, and he is currently a member of the workforce development/education committee of The Greater Des Moines Partnership. Nichols earned his doctorate in education and bachelor's degree at Iowa State University and a master's degree in public policy from Rutgers University.
Senior Vice President and Chief Compliance Officer
Walter Witthoff began his career with Iowa Student Loan in 1990, and he currently leads its corporate regulatory and legal compliance efforts, with direction and oversight from the executive vice president. He also serves as a board member of Aspire Resources Inc. (formerly known as ISL Service Corp.), Iowa Student Loan's wholly owned for-profit subsidiary. Witthoff received his bachelor's degree from Nebraska Wesleyan University and his master's degree from Drake University. He is active in the consumer credit industry and co-chairs the National Council of Higher Education Loan Program (NCHELP) private loan committee. Witthoff has earned the Institute of Certified Bankers' Certified Regulatory Compliance Manager designation, a recognized standard of knowledge and competence for regulatory compliance professionals working in the financial services industry.