Contact Us
If you are applying for a private student loan and have not yet received the loan funds, you may send your question via email, but Iowa Student Loan cannot respond to specific questions about your account electronically. You will receive a response asking you to call customer service. This is to protect your private information.
Email
Mailing Addresses
| Business Location |
General Correspondence |
Ashford II Building
6775 Vista Drive
West Des Moines IA 50266-9305
|
PO Box 7259
Des Moines IA 50309-7259
|
Phone Numbers
| Customer Service |
Technical Support |
Fax |
| (800) 542-6005 |
(888) 584-0016 |
(515) 471-3996 |
| 8 a.m. – 4:30 p.m. (Central time) Monday – Friday |
8 a.m. – 8 p.m. (Central time) Monday – Thursday
8 a.m. – 5 p.m. (Central time) Friday |
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