Contact Us

Email

To send and read secure emails, use your Application Center login information, which is different than your login for My Account. You may also send a nonsecure email to ask general questions.

Create an account: Learn more about Application Center account setup.

Use Your Application Center ID and Password to Log In and:What is this?	Send a General Email About:
Ask questions about your account	Password/technical support
Update your contact information	Loan applications/disbursements
Request billing information	General questions
Get help making your student loan payments

Mailing Addresses

Business Location	General Correspondence	Payment Address
Ashford II Building 6775 Vista Drive West Des Moines IA 50266-9305	PO Box 7150 Des Moines IA 50309-7150	PO Box 7388 Des Moines IA 50309-7388

Phone Numbers

Customer Service	Technical Support	Fax
(800) 243-7552	(888) 584-0016	(515) 223-9535
8 a.m. – 8 p.m. (Central time) Monday – Thursday 8 a.m. – 5 p.m. (Central time) Friday

Credit Dispute

You may file a credit dispute directly with Iowa Student Loan for student loans serviced by Iowa Student Loan.