Contact Us

Mailing Addresses

Business Location	General Correspondence	Payment Address
Ashford II Building 6775 Vista Drive West Des Moines IA 50266-9305	PO Box 7150 Des Moines IA 50309-7150	PO Box 7388 Des Moines IA 50309-7388

Phone Numbers

Customer Service	Technical Support	Fax
(800) 243-7552	(888) 584-0016	(515) 223-9535
8 a.m. – 8 p.m. (Central time) Monday – Thursday 8 a.m. – 5 p.m. (Central time) Friday

Email

Choose Your Role	General Contacts
Applicant	Human resources
Borrower	Media contact
Parent or cosigner	Customer Service Feedback
School representative
Lender representative

Credit Dispute

You may file a credit dispute directly with Iowa Student Loan for student loans serviced by Iowa Student Loan.