Iowa Student Loan
Picture your Success!

Contact Us

By E-mail
By Fax
By Telephone
By U.S. Mail
About a Credit Dispute


By E-mail

Iowa Student Loan welcomes your questions, comments or requests. To protect your private information, Iowa Student Loan is unable to respond to specific questions about your account via e-mail. If you have questions about your account, please contact Iowa Student Loan at (800) 243-7552 or view your account.

Please select an area below related to your inquiry:

Online Account Access

Forgot Password/Technical Support
General Account Questions

Manage Your Loan

Address Change (PDF)
Billing
Loan Application/Disbursement
Repayment Assistance

Other

General Loan
Human Resources
Media Contact
Other

Return to Top

By Fax

Fax Number: (515) 223-9535

All forms, except the following, may be faxed:

  • Credit agreements (private student loans)
  • Forgiveness applications
  • Auto-debit applications

Note: The listed documents must be originals sent through U.S. mail or delivered in person.

Return to Top

By Telephone

You may contact Customer Service and Technical Support during the following hours:

Monday – Thursday: 8 a.m. – 8 p.m. Central time
Friday: 8 a.m. – 5 p.m. Central time

Customer Service

Des Moines Local: (515) 243-5626
Toll-free: (800) 243-7552

Technical Support

Toll-free: (888) 584-0016

Return to Top

By U.S. Mail

General Mailing Address

Iowa Student Loan
Ashford II Building
6775 Vista Drive
West Des Moines, IA 50266-9305

Payment Mailing Address

Iowa Student Loan
P.O. Box 7388
Des Moines, IA 50309-7388

Return to Top

About a Credit Dispute

You may file a credit dispute directly with Iowa Student Loan for student loans serviced by Iowa Student Loan.

Submission Requirements

When submitting a dispute directly to Iowa Student Loan, include:

  • Your full name, address, phone number and account number.
  • Details about the information you are disputing.
  • The reason you believe the information is inaccurate.
  • Any documentation that supports your dispute.

Credit Dispute Mailing Address

Iowa Student Loan Liquidity Corporation
ATTN: Credit Department
P.O. Box 7150
Des Moines, IA 50309-7150

Return to Top
Privacy  |  Terms of Use  |  Identity Theft and Online Fraud
Home  |  About Us  |  Newsroom  |  Careers  |  Applications/Forms  |  Contact Us  |  Site Map
Ashford II Building, 6775 Vista Drive, West Des Moines, IA 50266-9305
Copyright ©1998-2010 Iowa Student Loan Liquidity Corporation®