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Aspire Servicing Center

Be Aware of Scams

If you need help with your student loans, Aspire Servicing Center offers all available options at no charge. Be wary of companies that charge a fee.

Contact Us

By Mail

General Correspondence and Forms
Aspire Servicing Center
P.O. Box 659705
West Des Moines, IA 50265-0970

Payments
Aspire Servicing Center
P.O. Box 659701
West Des Moines, IA 50265-0970

By Phone

Customer Service Private Loan
Application Assistance
Technical Support
(800) 243-7552
(515) 243-5626
(800) 542-6005 (888) 584-0016
8 a.m. – 8 p.m. Mon. – Thurs.
8 a.m. – 5 p.m. Fri.
8 a.m. – 4:30 p.m. Mon. – Fri. 8 a.m. – 8 p.m. Mon. – Thurs.
8 a.m. – 5 p.m. Fri.

All times are Central time.

By Fax

Send faxes to (515) 223-9535.

By Email

To protect your privacy, Aspire Servicing Center does not provide account-specific information via unsecure email.

General Questions Technical Support
Email general questions that do not contain personal or account information. Request password or login assistance.
Send a general email. Request assistance.

In Person

Office Location
6775 Vista Drive
West Des Moines, IA 50266-9305

Credit Dispute

You may file a credit dispute directly with Aspire Servicing Center for student loans serviced by Aspire Servicing Center.

Tax Information

See answers to common questions about student loan interest and taxes.

Are You a Lending Institution?

Contact Lender Services.

Privacy Terms of Use Identity Theft and Online Fraud

Aspire Servicing Center provides customer service and resources for borrowers with federal student loans previously serviced by Iowa Student Loan and for borrowers with private student loans offered by Iowa Student Loan and a number of other lending institutions.

Aspire Resources Inc. provides customer service and resources on behalf of the U.S. Department of Education for borrowers with federal student loans through the William D. Ford Federal Direct Loan Program (Direct Loan).

Iowa Student Loan is a nonprofit organization dedicated to providing the resources students and families need to succeed in postsecondary education. Iowa Student Loan provides scholarships, grant and loan forgiveness programs, and private student loans for those who have exhausted other sources of financial aid.

6775 Vista Drive, West Des Moines, IA 50266-9305
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